Orders are delivered by courier within 2-3 business days of confirmation of online order placement. Delivery time for custom or special orders can be up to 10 business days after you have set all the details.
The delivery has a fixed cost of 25 lei for the orders located on the Romanian territory.
When the order is shipped, the customer receives an e-mail notification stating the order tracking number.
Delivery of orders outside Romania is offered through the Standard Postal Service. Delivery outside Romania has a fixed cost of 88 RON.
CHANGE AND RETURN
If you have ordered a product that does not fit or you like it, you can return it within 14 working days of receipt.
Please read the information below below to return a product:
Before ordering any product, check the information on the site carefully.
You will find all the necessary information on the product description page. If you would like more details, please contact us by email: firstname.lastname@example.org
If you still need to return a product, it must be returned in good condition, in its original packaging, without signs of wear. If these criteria are not met, we will not be able to accept your return, and your products may be redistributed.
When the returned product reaches us, we will send you a confirmation email. We will return the value of the product (remember that the return of the products is on your own account) in your account within 10 days from the date you received the e-mail confirmation that the product has reached us.
CUSTOMIZED OR MODIFIED PRODUCTS
In accordance with Chapter II / Art. 10 of Ordinance No. 130/2000 of 31.08.2000, updated on 27.12.2008, the online store does not accept the return of products that have been customized according to customer requirements and that meet the criteria they requests (adjustments, modifications, etc.).
For more details, read the Terms and Conditions section.